POLICIES
MINIMUM STAY
2-nights minimum. We welcome 1-Night reservations if the room is booked the night before as well as the night after, i.e. if there is a one night window.
4-nights minimum for Indian Market, Spanish Market, Thanksgiving, and Christmas to New Year. If 4 nights are not available, then you are welcome to book the available nights.
DEPOSIT REQUIRED
50% deposit is required in advance for a confirmed reservation. Bookings within 30 days of arrival require full payment at the time of booking.
FINAL PAYMENT
For your convenience, the final payment will be charged to the credit card on record a day before the Check-Out date.
For Indian Market, Spanish Market, Thanksgiving, Christmas and New Years Holidays, and for any reservations for 3 or more rooms or 4 or more days, the final payment may be charged to the credit card on record 30 days before check-in date.
We will e-mail you the receipt after the check-out. If you would like to use a different credit card for the final payment, please let us know at least a day before the above due dates.
CHECK-IN / CHECK-OUT
Check-in from 3:00 – 5:00PM. Check-out by 11:00AM
Early or late arrivals can be arranged in advance.
NO-SMOKING
For the comfort of our guests, Casa Cuma is a completely non-smoking inn. By Santa Fe city law, there is no smoking allowed anywhere on the premises.
CHILDREN
We gladly accept children who are 12 years of age and older.
NO PETS
We are not equipped to accept pets, but are happy to recommend a nice boarding alternative.
30-DAY CANCELLATION POLICY
You are responsible for all dates booked regardless of actual dates of check-in or check-out. We require a 30 day cancellation notice. If you should need to cancel all or a portion of your reservation, please call us at least 30 days in advance. If you notify us at least 30 days before your scheduled arrival date, the prepayment will be refunded less a $30 administrative fee per room. If you should need to cancel within the 30-day period prior to the reserved nights, and we are able to re-book the room(s) on any or all of those dates, you will not be responsible for the re-booked nights. Any nights that stay un-booked, you are responsible to pay for these nights, and your credit card will be charged for those un-booked nights. Sadly, no exception to this policy.
ADMIN FEE
There is a $30 admin fee for any changes with a 30 day notice.
CREDIT CARDS ACCEPTED
Visa, MasterCard and Discover.
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